Arrow Left Arrow Right Arrow Up Arrow Down Play Play Linked In Twitter Facebook

704-323-8953 | 9AM - 5PM EDT

T
By Tortal Editorial Team

Why town hall meetings rock

Collaboration Engagement business franchise business franchises entrepreneur franchise business franchise businesses franchise companies franchise consultant franchise consultants franchise consulting franchise information franchise operations franchise opportunities franchise ownership franchisee Franchises

I think there’s nothing that has a greater impact on cooperative than a live event. Exhibit A to that argument is an annual convention. A very close second are town hall meetings where management hosts regional sessions to both share information with franchisees and members to listen to their concerns. In fact, I could make…

Read More
T
By Tortal Editorial Team

What makes a sellout a success

Franchises franchisees franchisors Ingage Consulting international franchise association

As you read in a previous post, the recently held Franchise Operations Performance Summit (OPS) held in Denver, Colorado was a sellout. I was really excited about that. While I think that selling out makes it a success on one level, what really matters, and what will make future OPS conferences successful, is what attendees…

Read More
T
By Tortal Editorial Team

Operating at full capacity. 2012 Franchise Operations Performance Summit (OPS), to be held July 18-19 in Denver, CO, sells out.

Franchises

The Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to performance operations excellence, recently announced the July 18-19 event was a sellout. “Clearly we’re thrilled with the response to this year’s Franchise OPS in Denver. One of the thoughts in putting together this year’s OPS and the one we held last year…

Read More
T
By Tortal Editorial Team

In Pursuit of Elegance: Matt May Talks about His Own Journey and What Inspires Him

Innovation Management Advice Advice Business elegance ideas Innovation Matt May satisfaction

Matt May is the author of In Pursuit of Elegance: Why the Best Ideas Have Something Missing and The Elegant Solution: Toyota’s Formula for Mastering Innovation.  He is also a weekly columnist for the American Express OPEN Forum Idea Hub.  Matt is an expert in design strategy and innovation, two subjects he focuses heavily on…

Read More
T
By Tortal Editorial Team

Why technology will not replace you; the importance of live meetings.

Collaboration Engagement Tips Franchises Management Advice conference franchise ingage live meetings

In today’s fast-paced, ever-changing, technology-driven workplace, many people face the prospect of being replaced by a machine that can do their job faster and without error.  But there is one thing that will remain the same no matter how many advances in technology we achieve.  That thing is the importance of a live meeting. There…

Read More
T
By Tortal Editorial Team

The Best Strategy for Implementing Marketing Strategies

Engagement Engagement Tips Franchises Management Advice Advice Business Buying Groups Collaboration Cooperatives Dealer Networks Engagement franchise franchisee

This summer, the Balihoo Blog, full of tips and trends in marketing, featured a guest post which I wrote.  The post deals with the concept of engaging your franchisees, members, or dealers when implementing a marketing strategy.  It also mentions the dangers of simply pushing a strategy down through the organization from the top. From…

Read More
T
By Tortal Editorial Team

Be Proactive: Strategies for Reigning in Negative Opinions

Engagement Engagement Tips Franchises Management Advice Advice Business Cooperatives Dealer Networks franchise Franchises satisfaction

I have been focusing a lot on blogging this summer.  In fact, I just wrote a guest post for ReputationDR Weblog in which I discuss how you can prevent an angry business customer from ruining your online reputation.  ReputationDR specializes in online reputation management and their blog features a variety of tips on preemptive reputation…

Read More
T
By Tortal Editorial Team

The “Missed Opportunity” and the Power of Climate

Engagement Engagement Tips Management Advice Advice Business Engagement Leadership

I recently came across a great report by Hay Group about the power of climate in the workplace.  Hay Group, is a management consulting firm that helps people within an organization become motivated to perform to their best ability.  This report by Hay Group, titled “The Power of Climate,” points out that many organizations spend…

Read More
T
By Tortal Editorial Team

The BAF Signal: Featuring Evan Hackel

Engagement Engagement Tips Management Advice Collaboration Cooperatives Dealer Networks Engagement Franchises

The BAF Signal, written by Bradley Friedman, is a blog that  focuses on time management but also has a variety of posts about other interesting topics such as social media. Recently, I wrote a guest post for The BAF Signal that talks about how social media tools in the business world differ from those used outside…

Read More
T
By Tortal Editorial Team

The Stages of Membership

Collaboration Engagement Engagement Tips Franchises Management Advice Advice Business Collaboration Cooperatives Dealer Networks franchise franchisee Franchises

There are four stages to a company’s participation in a business group (co-op, buying group, franchise, or dealer network): Curiosity, Felicity, Reality, and Maturity. Stage 1: Curiosity This is the very beginning.  This is where the company/person is investigating.  During this period they are very curious, open-minded, and skeptical all at the same time.  They are…

Read More