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It’s standard practice to hand out survey forms when a day of training is done, or to email feedback forms to trainees the next day. But is that enough? Probably not. Because getting the right feedback in the right ways can lead to continuous improvement in all your training efforts, let’s take a closer…
“Training deserves a seat at the table next to marketing and other company priorities,” our friend Dan Elzer told us in the Breakthrough Ideas webinar that he presented for us last summer. Dan founded The Training Academy, his clients include some of the most successful companies in America, and he is right. Top executives…
Jeffrey Gitomer is one of the most sought-after sales trainers in America – and one of the most opinionated, unusual and results-oriented. He is also a bestselling author, a keynote speaker, and the founder of Training One. Here are some of the views that Jeffrey expressed when he talked with Cordell Riley in one…
“5 Trends for the Future of Learning and Development,” an article that David Wentworth and Mollie Lombardi wrote for Training magazine, delivers an overview of training trends that’s well worth reading. Wentworth and Lombardi, who are researchers at The Brandon Hall Group, first point to these three trends as notable: The increasing use…
The fundamental process of developing metrics to measure hotel training success is similar to the process used in other training: You identify the processes that you would like to improve. You pinpoint and measure key indicators for those processes before your training starts. You create training that can bring about changes in those key indicators….
