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WOBURN and CHARLOTTE, NC… Through its unique engagement methodology and online training programs, Ingage Consulting and its subsidiary Tortal Training have helped its franchise industry clients improve customer service, increase sales and reduce overall expenses. To better serve its existing client base and the growing number of new clients, Ingage and Tortal recently added several…
DATELINE: CHARLOTTE, NC and WOBURN, MA In an on-going effort to provide up-to-date technology that’s user-friendly, Tortal Training, a division of Ingage Consulting announced its latest enhancements to its Learning Management System to offer customers faster, more efficient access to their customized training programs. Those improvements include: Enhanced mobile access Saved report sharing Bread crumbs…
CHARLOTTE, N.C and WOBURN, MA…. As a developer of online training programs, Tortal made a name for itself in developing highly interactive trainings that engage franchisees and their staff. With the recent creation of an Advisory Council, Tortal is taking interactive to a whole other level in seeking insights from its clients on how to…
WOBURN and DENVER, CO… For franchisors, getting a new franchisee up to speed quickly not only makes them more profitable faster, but dramatically increases their connection to the success of the overall franchise on a long-term basis. While schools of thought on onboarding can vary, there are specific things that a franchisor can do to…
CHARLOTTE, N.C…. Tortal, an Ingage Consulting company that specializes in online training solutions, recently announced a test agreement with Bojangles’ Restaurants, Inc. to create a point-of-sale training program to support the new POS rollout for its company and franchise restaurants. “We’re delighted to have the opportunity to partner with Bojangles’ on their POS training program,” said Cordell Riley, president of Tortal. “The Bojangles’ brand is…
WOBURN and DENVER, CO… Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, returns to Denver for two days of workshops, to be held July 22-23. The role of the franchise consultant in the future is one of the topics to be addressed at this year’s Franchise OPS in…
BOSTON AND WOBURN , MA… It’s 2018 and you’re a franchise consultant. What is your typical day like? Where is your office—at corporate headquarters, at home or in the clouds? How do you connect with your franchisees—in person, by webcam, Smartphone or a drop-in visit via jet pack? While the jet pack may not be…
WOBURN , MA and CHARLOTTE, NC… Tortal, a Driven Brands company that specializes in online training solutions is being acquired by Ingage Consulting, a franchise management consulting firm specializing in increasing performance through engagement. The addition of Tortal further positions Ingage Consulting as the Performance Improvement Partner to their customers. Tortal President, Cordell Riley has…
BOSTON AND WOBURN , MA… Franchise Operations Performance Summit (OPS), the only franchise executive conference dedicated to operations performance excellence, recently expanded its roster of speakers to continue to expand on their focus of technology in the field. Jason Larson, vice president of operations for BizUnite, and Larry Thibodeau, managing partner of Flexecution, Inc. have…
WOBURN and BOSTON, MA… For centuries, Boston has knack for drawing the best and brightest minds. Take for example, the City’s universities and medical institutions. On May 2-3, some of the best and brightest minds in the area of franchise operations will convene in at the Sheraton Boston Hotel in Boston’s Back Bay for the…
