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“Training deserves a seat at the table next to marketing and other company priorities,” our friend Dan Elzer told us in the Breakthrough Ideas webinar that he presented for us last summer. Dan founded The Training Academy, his clients include some of the most successful companies in America, and he is right. Top executives…
Leadership training programs offer your organization many important benefits, including: A cost-effective and efficient way to fill your top jobs by promoting excellent performers from within your organization. A powerful motivator that encourages your most talented managers to stay in your company for the long term. An opportunity to create a strong cross-functional leadership…
Good operating policy is the foundation for any successful business. Companies that are lax in this area are more likely to breed confusion among employees, and leave the door open for discourse in the workplace. A handbook that is well thought-out can govern the actions and expectations of both the employees and managers. It can…
Employee retention is the rate at which employees leave a company in a defined period, usually a year. A low rate of retention indicates that there is either a failure in management’s ability to find the right people for the job, or the company has policies that drive good employees away. With the rising cost…
Now that the fake spiders, Gremlin costumes and candy buckets from Halloween are all tucked away, it’s time for workers to get in gear for the holiday season. Getting your employees off to a running start is easy, but as the busyness of the holidays start to overwhelm them, helping employees stay productive is another…
We just wrapped another successful Franchise Operations Performance Summit (OPS), this time in Boston. This particular OPS, however, had special meaning for more than just what we covered during the two days of workshops. For those of you unfamiliar with the area, the site of Franchise OPS, The Sheraton-Boston Hotel, is not far where the…
By Ricky Kalmon – Motivational Speaker, TV Personality and Corporate Entertainer Stress can produce headaches, illness, depression, stomach issues, and sleeping problems. It can also lessen productivity and affect your immune system. Reducing stress is not an occasional luxury afforded to a few—it’s a necessity accessible to everyone. You are responsible for the foods you eat…
Matt May is the author of In Pursuit of Elegance: Why the Best Ideas Have Something Missing and The Elegant Solution: Toyota’s Formula for Mastering Innovation. He is also a weekly columnist for the American Express OPEN Forum Idea Hub. Matt is an expert in design strategy and innovation, two subjects he focuses heavily on…
In today’s fast-paced, ever-changing, technology-driven workplace, many people face the prospect of being replaced by a machine that can do their job faster and without error. But there is one thing that will remain the same no matter how many advances in technology we achieve. That thing is the importance of a live meeting. There…
This summer, the Balihoo Blog, full of tips and trends in marketing, featured a guest post which I wrote. The post deals with the concept of engaging your franchisees, members, or dealers when implementing a marketing strategy. It also mentions the dangers of simply pushing a strategy down through the organization from the top. From…
