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Why Training to Improve Employee Retention Repays Your Investment Many Times Over

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  In “Why Training Pays You More than It Costs,” a post I wrote on December 28, I laid out some numbers that clearly showed that profitability surges when salespeople are trained to close only 10% more sales. Today, let’s explore another way that training can produce dramatic improvements in profitability. As you know, losing…

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Case Study: How Better Training Boosts the Bottom Line

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Most business leaders know that a comprehensive eLearning training program builds more consistent performance among employees, improves customer service, reduces the amount of time that managers spend training new employees, and provides other benefits that impact the bottom line. But do those same businesspeople also understand just how much a company’s overall profitability will grow…

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Don’t Forget Soft Metrics when Evaluating Training Success

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Because the first aim of training is to improve the way people do things, all training programs measure hard metrics like these after training is done: Are our salespeople making more sales calls, closing more sales, or increasing the size of the average order? Have our product assemblers increased their output and reduced the number…

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Three Reasons Your Company Isn’t Getting Top Results from Training

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For more training solutions, download our free eBook 10 Critical Considerations to Ensure Training Initiative Success Effective training has the power to lead companies to new levels of achievement, efficiency and success. Is training doing that for your organization? If not, the cause could be one of these problems that we have seen take hold…

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Three Strategies for Training in Multiple Locations

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  Improve training results and cut costs with this advice from our free downloadable ebook Six Tips for Successfully Training a Distributed Workforce There are many ways to get creative when training employees who work in multiple company locations. But when you analyze them, you realize that distributed training really comes in three basic formats….

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The Latest Towards Maturity Study Delivers Deep Insights into Training Today

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  Everyone who is involved in training should spend time reading the 2015-16 Towards Maturity study. This study has now been conducted for 12 years and its findings, based on surveys of 600 learning professionals and 1,600 trainees, tell us a lot about what is working well in training today and where improvements are needed….

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What to Do when Trainees Complain during Live Training

Engagement Metrics and Measurement ROI Training Training Design Training Outsourcing Motivation Training Problem-Solving

If you plan your training with the help of experienced training consultants, it is highly unlikely that big problems will arise after your program begins. But even under the best of circumstances, trainees sometimes complain about what it taking place in the classroom. You could have some trainees who just like to gripe – or…

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