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The “five second rule” states that if you drop food on the floor and it stays there for five seconds or fewer, it is safe to eat. The rule has become part of popular culture. The only problem is, the rule is completely wrong. According to research completed at Rutgers University, any food that hits…
by Dan Black, VP Learning Strategy, Tortal Training The world of training is infatuated with games today. Everyone seems to have gotten the idea that games motivate learners to get more involved, to learn faster, and to retain more information – gamification, the new buzz word of learning industry. I’ll share a secret with…
When baby boomers took their first “real” jobs upon entering the workforce, their demands and expectations were ridiculously low by today’s standards. On their first day on the job they got an employee handbook that they took home and scanned while eating dinner or watching TV. Company training, if there was any, was minimal. For…
You have a group of trainees. You have things you want to teach them – skills, behaviors or information you want them to absorb and use. That’s the usual situation before most companies start to design training. But what kind of training will most effectively deliver the knowledge you want to teach, and in the…
According to the 2016 Maintenance & Repair Study conducted by Cox Automotive, 70% of new car buyers do not get their cars serviced at the dealerships where they bought them. If you are a new car dealer and only 30% of your customers use your service department, you are letting money slip through your fingers….
Great things happen in companies where executives inspire people to learn. To name just a few . . . An enhanced ability to compete in the marketplace, because people discover and apply the best information, solutions and ideas More effective leadership, because executives who love to learn inspire others to perform on a much higher…
Today I would like to post this article written by my colleague Evan Hackel, and share its wisdom with you. By Evan Hackel I have noticed that very few leaders like to ask for help. For some, the experience of saying the words, “I could use some help on this” feels as uncomfortable and unfamiliar…
A consistent brand identity is the glue that connects every piece of your customer’s experience. Unless your brand is reinforced consistently, your customers can feel disconnected from you, and ultimately, hesitate to buy or become repeat customers. And where is the best place to get your people to become your brand champions? Training! But first,…
There are many compelling reasons to deliver your training directly to your employees’ cellphones. To cite just a few . . . Mobile training can be conveniently delivered to large numbers of employees who work in multiple locations There is no hardware cost, and no need to install a training center for employees to use…
by Barry Lenson Ingage Consulting’s merger with Tortal Training in 2014 had all the earmarks of a sound business decision. Ingage, based in Woburn, MA, had extensive management and leadership consulting experience and a small client list. Tortal, a leading developer of training programs and eLearning…
