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What to Do when Trainees Complain during Live Training

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If you plan your training with the help of experienced training consultants, it is highly unlikely that big problems will arise after your program begins. But even under the best of circumstances, trainees sometimes complain about what it taking place in the classroom. You could have some trainees who just like to gripe – or…

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Korn Ferry Report Highlights the Wisdom of Training Leaders Real-World Situations

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“Most executives, when asked where leadership development happens, think primarily of the classroom. However, when executives are asked what shaped them as leaders, most cite real-world, on-the-job experiences.” – From “Strategy Activation: Develop your leaders in context” by Noah Rabinowitz and Jim Aggen, Korn Ferry Even the most innovative classroom training cannot teach your company’s…

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For Better Training ROI, Focus on Key Performance Indicators

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. . . insights from my new book Ingaging Leadership There is so much power in the ongoing, simple process of identifying and monitoring performance indicators in your business. When you identify and measure them before and after training, you enjoy dramatically better results. That process becomes a key part of measuring the ROI that…

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Ask Trainees the Right Questions before Training Begins

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“I wish they’d told me how to deal with the most common complaint I hear from customers, but it never came up in training.” “As soon we got back onto the selling floor, we saw that we hadn’t really learned any tools to do our jobs better.”   If you have ever gotten comments like those after…

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Why a Video Profile of Your Company Leaders Can Add Value to Training

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  A training director we know went to his CEO last year and said, “I’d like to feature you in a video that will be shown to our new employees.” “I don’t want to do that,” the CEO said. “Training shouldn’t be about me, it should be about more important things.” But the trainer convinced…

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Why Great Trainers Are Active Learners Too

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“What have you learned lately?” is an important question to ask your in-house training professionals and the training consultants you are working with. And one more thing – if you are a training professional, why not ask yourself? Learning is important. When trainers are life learners, they bring a lot more to training . ….

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Four Ways You’re Paying for Training . . . Whether You Know It or Not

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  I am proud to announce that my article “Four Ways You Are Paying for Training . . . Whether You Know It or Not” has just been published in the November issue of Talent Management Excellence Essentials and is now available to read online. The article provides ample food for thought – and compelling…

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Tap the Power of Collaboration

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  Practical leadership advice from my new book Ingaging Leadership Leaders at many companies typically use the term collaboration to describe brainstorming sessions that are held to generate ideas around a specific topic or problem. The leaders of those companies often seem to believe that effective collaboration means getting people together into the same room…

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People Are Praising Evan Hackel’s New Book Ingaging Leadership

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  Our CEO wrote his new book Ingaging Leadership to help people improve their leadership skills and build great organizations, not to win praise. But it is still exciting to learn that readers are already achieving positive results from using the philosophy of Ingagement that Evan lays out in his book. If you don’t know…

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