Two years ago, a professional trainer arrived at a client’s offices, fired up and ready to give a day-long session. He waited for the room to fill, introduced himself, started a video, left the room, and went down the hall to a vacant conference room to his check emails on his phone. But there…

All of us at Tortal Training are excited to welcome Crystalle Ramey as our new VP, Learning Development. When you work with her in the months and years ahead, we know you will be thrilled too. Ms. Ramey brings impressive and unusual skills to Tortal. Her roots in adult learning actually began when she was…

We recently heard a retail executive say, “We probably should review our training programs, but we’ll spend the money somewhere else. For now, our training is good enough.” That exec could be right or wrong. The problem is that “good enough” usually means “not good enough.” It often signals that a company is ignoring important…

“Igniting Millennial Engagement,” a new publication from Dale Carnegie, reports the findings of a study that pinpoints how millennials’ attitudes toward their jobs differ from those held by members of other age groups. Half of the 300 individuals who took part in the study were millennials; the other half were members of other age cohorts….

  If you’re a franchise executive, you are pulled in two directions. You really should be networking with other franchise leaders and sharing the latest ideas and intelligence with them. But at the same time, you are so busy managing day-to-day processes that you don’t have the time to connect with other franchise professionals to…